Privacy Policy

Last Updated: 10 February 2025

1. Introduction
Welcome to A&A SUPPLIES UK, trading as A&A UK TRADING LIMITED ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.aa-supplies.co.uk or engage with our services. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect
We collect different types of personal information, including:

Personal Details: Name, email address, billing/shipping address.
Payment Information: When you make a purchase, we process payments securely through third-party payment providers (we do not store card details).
Browsing Data: IP address, device information, cookies, and analytics data to improve website performance.
Order Information: Purchase history, delivery preferences, and customer service interactions.

3. How We Use Your Information
We use your personal data for the following purposes:

Order Processing: To fulfill and manage your purchases.
Customer Support: Responding to inquiries and resolving issues.
Marketing: Sending promotional emails (only if you have opted in).
Security: Detecting fraudulent activity and protecting our website.
Analytics: Understanding website performance and improving user experience.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more details, refer to our Cookies Policy.

5. Sharing Your Information
We do not sell your personal data. However, we may share information with:

Service Providers: Payment processors, delivery couriers, and IT service providers.
Legal Authorities: If required by law to comply with legal obligations.

6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights Under GDPR
As a UK or EU resident, you have the following rights:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability or restrict processing.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us at sales@aa-supplies.co.uk.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Security Measures
We implement security measures to protect your personal data. However, no online platform is 100% secure. We recommend using strong passwords and safeguarding your login details.

10. Website Hosting
Our website is hosted on the Wix platform, which provides secure infrastructure and data protection measures to safeguard user information. Wix implements industry-standard security practices to ensure compliance with GDPR and other data protection regulations.

11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

12. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:

A&A SUPPLIES UK (A&A UK TRADING LIMITED)
Email: sales@aa-supplies.co.uk
Address: 1 Croydon Road, Beckenham, Kent, BR3 4AA

Thank you for trusting A&A SUPPLIES UK with your information.